Showing posts with label Bosnia. Show all posts
Showing posts with label Bosnia. Show all posts

Day Three: BBC3's Stacey Dooley returns to Sarajevo to meet more lendwithcare.org entrepreneurs


On her final day visiting lendwithcare.org entrepreneurs in Bosnia-Herzegovina, Stacey Dooley returns to Sarajevo and meets Mediha ...


Stacey with Mediha in her tailor shop in Sarajevo© CARE/Jon Spaull


Today we were back in the capital Sarajevo. I met Mediha, who runs a tailoring and craft shop, a business she started when she lost her job after the war.

Starting from home, Mediha worked hard to move her business into small premises. And now with help from Lendwithcare, she has a thriving business with the equipment she needs.
I could tell how much the loan had meant to her. She said it was the only way to get her family back on their feet after the war and broke down when she talked about the journey she'd been through.

Mediha wanted to thank lenders back in the UK who'd supported her to grow her business and urged them to continue to provide the chance for Bosnian women to start a business of their own.

Although I've only been here a short time it's become very apparent, very quickly, just how important these loans are, with one of the entrepreneurs telling me she literally sees this as the only option for women in Bosnia. Lendwithcare is a fantastic opportunity for people who ordinarily would have no other option. 

And with Christmas around the corner I guess there's no better time to check out Lendwithcare.org and maybe buy your pal or loved one a gift voucher.

Get lending! Merry Christmas :-)

Day Two: BBC3 journalist, Stacey Dooley, visits lendwithcare.org entrepreneurs in Srebrenica


On her second day visiting female entrepreneurs in Bosnia-Herzegovina, BBC3's Stacey Dooley travels to Srebrenica to see how microloans provided through lendwithcare.org are changing lives.


BBC3's Stacey Dooley with Sefika and her son, Adnam© CARE/Jon Spaull

Second day here in Bosnia. Today I spent time in and around Srebenica. Srebenica is significant in Bosnia - this is where the genocide took place in 1995. At the Srebenica memorial, we heard first hand about the thousands of men and boys who lost their lives, from someone who managed to survive. Seventeen years on, the war has finished, but the problems created by the war are still visible. Lives were destroyed then and people are still trying to rebuild them now.

Just outside Srebenica we met Sefika, who's 21 and married with a 20 month-old son, Adnam. It was a real pleasure spending time with Sefika. She was able to explain very clearly the benefits of being involved with Lendwithcare. She told me if it wasn't for the opportunity of a loan, she doesn't think her husband's wage would be sufficient in supporting the whole family.

Sefika used her loan to buy a cow. Initially the cow was used to feed her baby and now the plan is to sell the calf, which will enable her to continue supporting her family, including her young son Adnam.

Sefika lost her father during the war and her brother soon after. She tells me her, and all of her girl friends who are of a similar age - early 20s - have no real hope of becoming employed any time soon, which unfortunately I'm learning is a massive problem here - youth unemployment. Despite being up against it, Sefika was so welcoming and incredibly positive about the future. Sefika wanted to thank lenders in the UK. She said she was very grateful for the loan and had invested it wisely.

To read more about women like Sefika, who are using microloans to rebuild or improve their lives, please visit the lendwithcare.org webiste: www.lendwithcare.org 

Lendwithcare.org is an initiative of aid and development agency CARE International UK and is supported by The Co-operative

BBC Three journalist, Stacey Dooley, visits lendwithcare entrepreneurs in Bosnia-Herzegovina

This week BBC Three journalist, Stacey Dooley, is visiting female entrepreneurs in Bosnia-Herzegovina who have received microloans through lendwithcare.org. Below she describes her first day meeting Azra Vatrenjak ...


Azra Vatrenjak in her shop in Sarajevo © CARE


DAY ONE

So here we are, arrived in Sarajevo. I've been given an amazing tour of the city by lendwithcare.org's local microfinance partner and CARE Bosnia. Then straight off to meet the lovely Azra. Amazing lady, remarkable story, massively inspiring. Azra's husband is very poorly and so she's had to take full responsibility in supporting the whole family. Her young lad is 11. Thanks to Lendwithcare, Azra has been able to make this happen. Her loan ensured she could get her own small business (a small general store in a suburb of Sarajevo) up and running. Better news still, she told me this afternoon she's moving premises to a bigger and better shop this Thursday. Cracking news. Hoping to pop my head round before I fly home. She told me she literally can't imagine where she would be if it wasn't for the loan.

Can't wait for tomorrow. Ciao!


To read more about Azra, and other women like her, please click here
You can read more about Stacey's trip to Bosnia on The Co-operative Join the Revolution blog

Can Microfinance Create Sustainable Businesses?

Lendwithcare.org's Microfinance Advisor, Dr Ajaz Ahmed Khan, answers one lenders very pertinent question


Banking on Change in Uganda
© CARE/Tine Frank
A business owner and lendwithcare lender raised a very important question in an email to the lendwithcare team recently. Attracted to the lendwithcare model due to its emphasis on sustainable development and providing the working poor with a hand up instead of a hand out, he asked how, with loans alone, micro-entrepreneurs were able to create truly sustainable businesses that could benefit whole communities. We thought we would share Ajaz's answer with you all ...


In our experience low income people face many obstacles, lack of capital is just one. Thus, lack of appropriate skills, lack of markets, lack of mobility (particularly important for women in certain contexts), lack of rural infrastructure, etc. all impact upon their ability to develop their businesses - poverty is multi-faceted. As an organisation, CARE International works in addressing many of the aforementioned obstacles and many others (such as health and education), not just providing microfinance.

There are a wide range of institutions that provide microfinance, some tend to be very commercially minded providing nothing but loans, while others have a strong social development mission and provide a range of other services including savings (so that low income people do not always need to seek loans), insurance and training. We are very careful in selecting our microfinance partners and work with the latter rather than the former. Some of our partners provide extensive training to borrowers. For example, our microfinance partner in Bosnia & Herzegovina, Zene za Zene International has a sister organisation that focuses exclusively on providing women with training in basic bookkeeping and financial planning, new skills, marketing and presentation and even helps them to export products overseas. Once women complete the training courses (that can last several months) they then qualify for a loan providing they present a viable business plan from the microcredit foundation. However, in practice funding training programmes is a challenge and it is one of the reasons why they are not more widespread.

Our microfinance partners also lend to small and medium enterprises (SMEs) who typically require larger loans than those featured on lendwithcare. For example, around 10% of the loans given by our partner in the Philippines, SEEDFINANCE, are to SMEs. These are enterprises who typically employ several staff. We have not generally featured these loans on lendwithcare though as yet because they might take too long for us to fund, although as lendwithcare grows and we have more lenders we will support more SMEs.

Our partners are all experienced microfinance providers, often with a close understanding of the communities where they work and take the view that providing one loan to a microentrepreneur may not generate a cycle of sustainable development, rather that they require access to loans (supported by a range of other services and training) over an extended period of time to develop their businesses. However, since they also need to ensure their own organisational sustainability (despite sometimes being non-profit or member owned organisations) our microfinance partners tend to slowly increase the size of loans over several years as they see a business develop - certainly there are many instances of borrowers beginning with very small enterprises that have developed into much larger businesses that employ several staff. However, there are certain limitations also as I have explained in a recent blog http://lendwithcare.blogspot.co.uk/2012/09/ecuador-microfinance-and-women.html#more that are often more difficult to overcome.

By Lendwithcare.org Microfinance Advisor, Dr Ajaz Ahmed Khan

Why I Lend: to help secure a happier future

Lendwithcare lender, Daniel Openshaw, tells us why he lends ...

Srebrenica Memorial
© CARE/Jon Spaull
I started to lend with care on the day that Ratko Mladic was put on trial in The Hague for genocide, war crimes and crimes against humanity during the Bosnian war, 1992-95. Mladic's alleged atrocities rank amongst the worst in living memory; certainly they typify for most people the pointless horrors and bloodshed of war. He became known as the 'Butcher of Bosnia' by the media who love a nickname no matter how much it tends to trivialise the nature of heinous acts, but there was nothing trivial about Mladic's repeated slaughtering and raping under the guise of Serb nationalism. His most infamous attack was on Srebrenica, a Bosniak town under supposed UN protection in 1995 where he rounded up Bosniak boys and men and over five days his forces shot dead more than 7,500 before burying them in mass graves.




Imagine living through this regime. Imagine the fear. Simply because of your ethnicity, who you are, how you were born, you might get shot, tortured, or raped. You might have to watch people you love be shot, tortured or raped. This must have been the reality for every civilian living in Bosnia at the time but as is always the case, women are disproportionately affected by the horrors of war. It must have been hell. And what's more it all happened in living memory.

Entrepreneur Mirjana Tadic
© CARE
Lendwithcare entrepreneur Mirjana Tadic is 43. When the war started she would have been 23. If it is hard enough to imagine living through the terror of war, the terror that a monster like Mladic could force his way into your village and your home at any moment and basically do as he pleases, then imagine trying to rebuild your life afterwards. I find the prospect incomprehensible. However, Mirjana's story is that of a fairytale: a widow bringing up her only son, selling the milk that their cow produces to survive. There are certainly parallels with a certain beanstalk related fable but in this real-life story Mirjana has dreams and she is taking control of them, she doesn’t want to have to steal gold from a giant in the sky in order to achieve them. They are not surviving off the cow, she already has a job, but she is an entrepreneur who wants to buy another cow and use the extra income to build a better life for her and her son. Mirjana is prepared to work hard, but she did need some help - some magic beans if you will - to get started. She needed to borrow £948.66 to buy her second cow, she wasn’t asking for the world and she wasn’t asking for it all from one person. I lent her £15 and what is more she is determined to pay it back. I’ve since heard that Mirjana has been fully funded.

Whilst Mladic was facing his demons in The Hague, Mirjana was bravely looking to the future. Lending with care to her was the least I could do to help secure a happy ending for her fairytale.

By lendwithcare lender, Daniel Openshaw

Sustainable Development: Interview with Lendwithcare's Microfinance Advisor, Dr Ajaz Khan


Srebrenica
© CARE/Jon Spaull
It is one of the great paradoxes of the developing world. Those individuals in most need of banking services and credit are the most likely to lack sufficient collateral to support it.  In the past decade, there has been increasing focus on microfinance as a tool to alleviate poverty and sustain business models. Microfinance is not charity.  There is an increasing perception that charity perpetuates poverty whereas it is believed that microfinance can enable an individual to build on their skills and provide a sustainable method of improvement.

Lendwithcare.org recently launched in the United Kingdom.  It is an initiative from Care International UK in association with The Co-operative.  We speak to Dr. Ajaz Khan, CARE’s Microfinance Advisor, about microfinance, Lendwithcare.org and what you can do to get involved.
AAKhan photo
© CARE
You lived and worked in Bosnia-Herzegovina between 2000 and 2006. Could you please tell us about the work that you did there? What motivated you to make the move to BiH?
Although I spent most of my time in Bosnia & Herzegovina, I was also working in Kosovo from 2002 onwards. Initially, much of the work involved the physical reconstruction of homes, schools, health facilities and water supply systems, that is the infrastructure that had been damaged or destroyed during the conflicts. However, after the reconstruction phase most of my work revolved around creating employment and income earning opportunities. My particular area of expertise is microfinance and I helped to create two microfinance institutions, one in each country that provided thousands of loans to microentrepreneurs, mainly women, to develop their businesses.

Prior to working in the Balkans I had spent around nine years working in Latin America, largely with small scale farmers, and was looking for a new challenge. I had during the 1990s followed the Balkans conflicts very closely. There was a particular resonance for Muslims such as myself who had been born and brought up in Europe – at the back of our minds there was always a feeling that if this could happen in Eastern Europe could it happen in Western Europe as well? I was grateful when the opportunity arose for me to work in the Balkans and make a small difference to improving the lives of those affected by the conflicts. I left the Balkans to go on to work in Pakistan following the Kashmir Earthquake and then Sudan.
Microfinance is a relatively new concept but one that uniquely puts members of the public in a position where they can achieve a great social good. It is different from and more sustainable than giving charity. Could you please describe microfinance in simple terms?
Microfinance is the provision of financial services to those who traditionally have been socially or economically excluded from the formal financial sector. Microfinance includes a number of different financial services such as savings, remittances and insurance but has become synonymous with the provision of small loans or microcredit. The concept of microfinance has in fact been around for a long time but it is really only in the last 30-40 years that it has started to be seen by the international community as an effective tool in alleviating poverty amongst the working poor. Improving access to financial services allows poor and low-income people to finance income-generating activities, build assets, stabilise consumption and protect against risks. It is in this regard that microfinance can be seen as a dignified and sustainable approach to the fight against poverty.

Lend With Care logo

Can you tell us a bit about Lendwithcare.org?
Lendwithcare.org is a micro-lending initiative from CARE International UK and in association with The co-operative. Lendwithcare allows people in the UK to lend from as little as £15 to an entrepreneur in the developing world. We work with local MFIs (microfinance institutions) from a number of developing countries to provide small loans to entrepreneurs working to lift themselves, and their families, out of poverty. By providing a platform through which entrepreneurs seeking microloans can be linked to people in the developed world who can provide capital, Lendwithcare not only enables low-income and poor families from around the world to work their way out of poverty but also gives lenders the satisfaction of seeing the direct impact their money can have on the lives of those they are helping. The money that is lent through Lendwithcare.org goes directly, and interest free, to the MFIs who administer the loans locally and once the entrepreneur starts repaying their loan this money goes back to the lenders who supported the loan request, where they can decide to re-lend their money to another entrepreneur or withdraw it.

Which countries does Lendwithcare.org currently operate in? Why were those countries chosen?
Lendwithcare currently works in five countries. It began in Togo and Benin in West Africa and then expanded to the Philippines, Cambodia and since late 2011 Bosnia & Herzegovina. There are several reasons why we selected these particular countries. Firstly, they are all countries where CARE has worked in the past in the field of microfinance - indeed some of the MFIs we now work with were established and developed by CARE in the past, although all are now independent entities so they are somewhat of a known quantity to us. Secondly, we feel we have identified the ‘right’ MFI partners, that is organisations that have a strong social development mission. There are also other factors which we need to consider such as the ease of transferring funds back and forth and whether we can develop links with the fair trade supply chains of our sponsor The co-operative.

Yawa Dotse, 49, grains food stall,  ApaktamE, Togo. Care International trip 13/02/11 to 16/02/11
Photo credit: CARE/Emilie Bailey

Is there a plan to expand into further countries this year?
Yes, from February 2012 we hope to include Ecuador and we are also currently exploring the feasibility of working with MFIs in South Africa, Indonesia and Pakistan.

Do you have any statistics on the numbers of individuals that Lendwithcare.org has assisted in the past?
Since Lendwithcare’s launch in September 2010, 1,249 entrepreneurs have been fully funded and just under half a million pounds lent. December 2011 has been our most successful month with over £109,000 being lent and 229 entrepreneurs fully funded.

Is there a single case or success story that stands out for you amongst the people that Lendwithcare.org has assisted?
Yes, a recent one actually from Bosnia & Herzegovina. Mrs Djerdji Merdjanovic and her husband both lost their jobs as the company where they were working ceased to operate after the Bosnian War. They decided to start raising livestock, growing vegetables and raising and selling earthworms to specialist fishing shops in the capital Sarajevo. Djerdji applied for a loan to buy a second hand van and was featured on Lendwithcare. One of our lenders who incidentally manages a business called Worms Direct UK and is a major supplier of worms for fishing bait saw her story. Because the particular type of worm she raises is quite rare he contacted us to see whether it is possible for Djerdji or indeed other suppliers in Bosnia and Herzegovina to export and sell the worms through his company in the UK.

What are the biggest hurdles that entrepreneurs face and what can be learned from mistakes made in the past?
Lack of affordable, accessible and timely capital is certainly one of the major hurdles that small businessmen and women the world over face. We feel that Lendwithcare, in a very small way, is helping microentrepreneurs overcome this hurdle. However, lack of markets, physical infrastructure such as roads and crop storage facilities, information, technical assistance and support and women’s mobility are all hurdles and their importance varies from one context to the next.

If you could give a message to prospective lenders out there, ones that might be hesitant or apprehensive about lending money through your organisation, what would that message be?
Not only can you help someone but you can also see where your money goes, we do not take anything from your loan to cover our costs, and you invariably get your money back!

I believe that borrowers are in fact charged interest on their loans. Is this consistent with Islamic finance or are special arrangements made for those borrowers (for example, those within BiH)?
Although Lendwithcare provides interest free capital to our MFI partners, the MFIs do charge interest (or other fees in the case of Shari’ah compliant institutions) to entrepreneurs. However, we do check to ensure that their interest rates are ‘reasonable and fair’ according to the local context. If they are to survive then MFIs must of course cover their operational costs. And the costs associated with providing very small loans, on occasions supported with training and other services, to often geographically isolated borrowers, especially when they visit them at their homes to disburse loans and also collect repayments, can be considerable. Indeed if they wish to grow and develop MFIs will need to make a profit.

However, while there is an obvious need to ensure financial security for themselves so that they can continue operations, they are rarely under pressure from shareholders so do not need nor desire to make ‘excessive’ profits. What the interest free capital allows the MFIs to do is extend their operations and lend to poorer clients than they might otherwise, or to move into more remote areas - this has been the case with our MFI partner in Togo for example which is now lending in more isolated rural areas.  In other cases, such as the Philippines and Bosnia & Herzegovina the MFIs have actually passed on the benefits of receiving interest free capital from Lendwithcare to their clients through much lower interest rates. At present we do not have any Shari’ah compliant MFI partners, but this is likely to change during 2012 with potential partners in both Indonesia and Pakistan.

Care International trip to Cambodia with Deborah Meaden 14/03/11 to 20/03/11
Photo credit: CARE/Emilie Bailey

There are other microfinance organisations out there. What differentiates Lendwithcare.org from those others and who is your target market?
There are a number of government bodies, NGOs and development agencies working in the field of microfinance. However, Lendwithcare.org is the first person-to-person platform to be backed by a leading international aid and development organisation. Moreover, Lendwithcare is able to combine CARE International’s decades of expertise and innovation in the field of microfinance with this revolutionary initiative to provide the highest quality products and services to the working poor.

Do you have advice on what young people can study if they would like to become involved in international agencies such as yourselves?
I think more important than what they study is that they must have a passion to work in international development. It is useful though to have formal qualifications in technical subjects such as agriculture, health, and engineering as the first job is often at the grassroots level working directly in the field. Also, foreign languages are always useful.

Apart from becoming a lender, what can people do to support your organisation?
Since 100% of the loans made through Lendwithcare go to the entrepreneurs we have very little marketing budget and therefore need to find a way of telling people about Lendwithcare.org through word of mouth. We encourage all of our lenders to talk about Lendwithcare with friends and family and if they use Facebook or Twitter to visit and like our Facebook page www.facebook.com/lendwithcare or tweet using our @lendwithcare address.

As an organisation, CARE International UK has a number of ‘How you can help’ options, which can be found on our website http://www.careinternational.org.uk/how-you-can-help and regular Challenge activities that raise funds and awareness through enjoyable and often exhilarating events. In March this year for example, the CARE team are challenging people to walk 10,000 steps a day for one week as part of their Walk in her Shoes campaign for more information.

Thank you very much to Dr Khan for taking the time to speak to me and to answer my questions. I feel like I have a much wider appreciation and understanding of microfinance and feel confident in becoming involved in this great initiative.

By Mandy Southgate

Alastair Stewart OBE report from Bosnia

Bosnia and micro-finance

A weekend in Bosnia with one of the charities I support:


© CARE/ Jon Spaull
The day before I left for Bosnia-Herzegovina I had been grilling MPs in London about the Autumn Statement, the UK’s public spending crisis and the Coalition’s austerity package. Here, unemployment is 40% and the state levies an effective 70% jobs tax – it is the economics of the mad-house. Widows of the civil war, particularly the genocide of Srebrenica, literally scrape a living from the cold soil. Buildings, twenty years on, still bear the pot-mark battle-scares of shelling while others remain empty wrecks- crumbling monuments to lives lost, people disappeared.
Nearly two decades after the Dayton Accord stopped most of the killing, there is a sense things are getting worse. As Italy and Greece rely on the wiles of unelected experts to claw their way out of indebtedness, in Bosnia-Herzegovina there is a common harking back to the ‘good old days’ of Tito and the socialist totalitarianism of Yugoslavia. He was an unelected man who made this montage of ethnically and religiously diverse groupings cling to together.

One young man tells me “I‘d swap that oppression for this freedom”. At day break, soup-kitchens in Sarajevo do a roaring trade, though some potential clients cower in the alleyways until we have gone. Pride has survived much deprivation and continuing hardship.

I am here with CARE International UK, part of an international charity which began life sending food parcels from the USA to war-torn Europe. In an irony of history, today CARE is a big player in the increasingly important micro-finance initiative – small loans to those with big needs. They work, in Bosnia & Herzegovina, with Women for Women International. Among the Muslim population, the Serbs and their allies guaranteed there are many widows who have become keen and needy clients.

We entered Sarajevo from the west, passing a huge factory complex on the left of the road where thousands of Muslim men and boys were rounded up and either executed or deported. Across the road, a cemetery. Its dimensions pay a chilling tribute to the scale of the atrocities committed on the other side of the street.
In the hills, clusters of simple white stumps, marking the resting places of other victims.

We meet Mustafa, a Policeman, his wife, a qualified lawyer, and their two beautiful girls, aged five and six. At the outbreak of war, Mustafa fled to the mountains with his father and brother. Most refugees clung together in a big group and were caught and slaughtered. Mustafa was among those who broke away and survived. The family is lucky: they enjoy a modest income and live on a small-holding of family land. Micro-finance has enabled them to expand, buy sheep and goats, sell meat and wool, and do better. They also sell sheep to the Muslim community for ‘Kurban’ , the sacrifice of Eid. They are planting beet. They trust the micro-financiers who are more ’simpatico’ and less admin-bound than the banks. But they make their payments and their dream is economic independence.

Snerjena runs her own hair-dressing salon. She worked in one, borrowed E500, trained, and set up her own. She arranged two more loans, repaid them, and is now on her fourth. She makes a profit and wants to employ someone though that 70% tax makes her pessimistic. She is 27 and married to a geologist.
“This has transformed my life – it has taken me to a different level”.

But the strikingly different level for me was Namina, a fifty one year old widow who, with all the courtesy I can muster, looks much older. She lives in her dead brothers house. The Serbs threw her and her teacher-husband out of their down-town apartment when they occupied the town; they killed him and she was deported to Tusla with her young sons. To this day she doesn’t understand why they were allowed to live.
“This loan means life for me – if the lender was not here life would be impossible”.

Hens and guinea-fowl scratch the soil among the remnants of last summers vegetable crop – cauliflower and cabbage from what I can see. A plastic-sheet green house boasts seedlings and the promise of next years crop of cucumbers and peppers. The poultry lay eggs but she mainly ’brings on’ chicks and sells adult birds as food in the nearby market town of Bratunac. A neighbour does the ploughing and her twin-sister, who lives nearby, helps. She needs another E750 in June. She’ll get it.

In the hills above Srebrenica, Tima and her son have sheep and a few fruit trees. The war took her husband and her home. CARE rebuilt the house and is now helping her re-build her life. The family fled to the mountains but her husband didn’t return – his remains were discovered in a mass grave in 2008. She is now on her second Lendwithcare loan – E 1000 – and they survive, just. They work hard – seeds in the spring, a harvest, some sheep sales and then something of rest in the bleak winter. Her priority is a job for her son – that, and survival. CARE is helping with survival. The job prospects, more bleak.

This is simple economics transforming ordinary and extraordinary lives. It can enhance the existence of those on the brink of destitution; it can take a low-wage group of survivors to a new level; and it can salvage lives, like Tima’s, from utter destitution. In a time of multi-trillion Euro-lunacy, it is a moving experience to see how little, administered by caring and committed people, can take some of their fellow human-beings out of despair. They may not reach Nirvana but, for them, the hell of twenty years ago, is slowly being put behind them. It is impossible to describe how proud I am to support a charity at the heart of that process.

Posted by Alastair Stewart. 28 November, 2011 )

(This blog entry is produced with kind permission of Alastair Stewart OBE from his original ITV News Blog http://blog.itv.com/news/author/alastairstewart/

CARE International UK Chief Executive reports from Bosnia Herzegovina

 

© CARE/Jon Spaull
  CARE UK Chief Executive Geoffrey Dennis writes from Bosnia and Herzegovina where he is with ITN’s Alastair Stewart visiting the latest entrepreneurs to be added to Lendwithcare.

Landing in Sarajevo 19 years after I was last here during the war, I was quite surprised to see a lot of buildings and infrastructure are still in the same poor condition as they were then, some exactly as I last saw them. We travelled to Srebrenica early this morning, which economically and physically appears to still be in a very bad way. Buildings still bear bullet marks from the conflict. The economy of Bosnia and Herzegovina has slowed down considerably, particularly since 2008, and as a result approximately 40 per cent of working age people are unemployed.

Clearly, many families are in a very vulnerable situation. In many cases the head of the house and the only breadwinner is now the mother, as thousands of fathers were killed in the war. Many are struggling to earn a living and a large number are still reliant on food kitchens to keep their family together.

One positive story, however, was a woman we met today. Her name is Nermina. She is now 51 years old and lost her husband in the 1995 massacre. She was left alone with three young children to look after, all under the age of five. In recent years, Nermina has benefitted significantly from education, training and loans through Lendwithcare’s partner and is now able to support all three children with income from a greenhouse and an agricultural smallholding particularly concentrating on chickens.

Lendwithcare gives vulnerable families the opportunity to stabilize their lives - the idea is that individuals in the UK make small loans to entrepreneurs in a poor community. So far 100 percent of these loans are repaid. When you make a loan to a Lendwithcare beneficiary, which I have done several times, you receive updates on a regular basis and repayments on your loan. Lendwithcare has just started operations in Bosnia and Herzegovina; in other countries it has already proved to have an extremely positive effect on people’s lives.

We also met inspiring staff from CARE’s women’s empowerment project and discussed the issue of the sex trade that has affected a large number of young women in this country. I see a really positive link with the Lendwithcare programmes as this will allow affected women to change their lives and start building a legitimate small-scale business as an alternative to the dreadful life they’ve had to lead.

I have now seen Lendwithcare operating in three countries and I’m very impressed with the effect it has- I am a great believer in building self sustainable programmes so people don’t have to continue to rely on organisations like CARE. For a small loan- and I do mean these are loans- the effect is genuinely life changing and they restore the dignity of families who really do not want to rely on handouts.

What a wonderful way to invest in improving the life of a vulnerable family at Christmas time. Every staff member in CARE International UK is making a loan on Lendwithcare this Christmas and many of their family members are doing the same thing. Lendwithcare now offers gift vouchers to make it easy to share this opportunity with others. Please do go to www.lendwithcare.org and you can see numerous entrepreneurs and opportunities to make a loan which really will substantially assist a less fortunate family at this time of year.

While I’m writing this, I’m staying in a boarding house in Srebrenica. We have heard some really sad stories today, particularly relating to the killings that took place here 19 years ago. The last family we visited lived in a still partly damaged house and the weather is well below freezing point. I came away today feeling very sad about the situation for many of the people we met.

But I also feel positive about the difference CARE is making. I am personally going to make two loans for families in Srebrenica this Christmas. This is a really good opportunity to permanently and positively affect the lives of some wonderful people like the ones we met today.

By Geoffrey Dennis, CEO of CARE International UK